Effective 23 September 2026.
This policy explains what happens to information collected through this website. It is written for people browsing the site, whether or not they are patients.
It does not cover your dental records. Information about your care is protected health information, and it is governed by the federal Health Insurance Portability and Accountability Act (HIPAA), the rules the U.S. Department of Health and Human Services issues under it, and the Texas Medical Records Privacy Act. Those rules are set out in our Notice of Privacy Practices, which is at the end of this page and also available at the practice. If you have a question about your records, please read that notice rather than relying on the rest of this page.
We are Smile Design Family Dentistry, 907 Pollard Street, Suite 110B, Dallas, TX 75208.
If you fill in the contact form on this site, we receive your name, email address, phone number and whatever you write in the message. That is the only form on the site. We ask you not to include details about a medical or dental condition in it, because a website form is not a secure way to send health information. If you need to tell us something clinical, please call us on (469) 250-4775.
When you visit, our website and its host record technical information: the pages you look at, the approximate area you are in based on your IP address, your browser and device type, and the site that referred you. Our security software also records IP addresses in order to block attacks.
We do not take payments on this website. We do not ask for insurance details, dates of birth or any clinical information through it. When you click Schedule An Appointment you leave this site for our booking provider, and anything you enter there is collected by them under their own terms.
We do not sell your personal information, and we do not share it for targeted advertising. There are no advertising or retargeting trackers on this website.
Each of these companies handles data under its own privacy policy.
Cookies are small files a website stores on your device. This site uses very few.
You can delete or block cookies in your browser settings. Doing so will not stop you using the site.
Texas has a consumer data privacy law, the Texas Data Privacy and Security Act. It does not apply to us, because the law exempts entities covered by HIPAA (Texas Business and Commerce Code, Section 541.002(b)(3)). Your dental records are protected instead by HIPAA and the Texas Medical Records Privacy Act, which give you the right to see and correct them. Your rights are set out in our Notice of Privacy Practices below.
For the information this website collects, we will do the following whether or not a statute requires it. Contact us and we will:
We aim to answer within 30 days. If you live in a state with its own privacy law, tell us and we will honour the rights it gives you.
We treat children as patients, and we welcome them. This website, though, is written for parents and adult patients, and it is not directed at children. We do not knowingly collect personal information online from a child under 13, which is the age set by the federal Children’s Online Privacy Protection Act. If you believe a child has sent us information through this site, contact us and we will delete it.
Contact form messages are kept for as long as we need them to deal with your enquiry and for our records, and no longer than two years unless you become a patient, in which case your records follow the retention rules for dental records in Texas. Google keeps analytics data according to the retention setting on our account, which is never more than 14 months for detailed data. Security and server logs are kept for a short period, usually weeks.
The site runs over an encrypted connection, access to the administration area is restricted and protected by security software, and we limit who can see contact form submissions to the people who need to answer them. No website can promise perfect security, and we will not pretend otherwise.
This policy covers this website only. Our Facebook and Instagram pages, our booking provider, Google Maps and any other site we link to have their own policies.
If we change how this site handles information, we will change this page and update the date at the top. Material changes will be described here rather than made quietly.
Smile Design Family Dentistry
907 Pollard Street, Suite 110B
Dallas, TX 75208
Phone: (469) 250-4775
Email: office@smiledesignfam.com
Or use the form on our contact page.
For anything concerning your dental records rather than this website, see our Notice of Privacy Practices below.
Effective 21 October 2026.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Privacy contact: Privacy Officer, Smile Design Family Dentistry, 907 Pollard Street, Suite 110B, Dallas, TX 75208. Phone (469) 250-4775. Email office@smiledesignfam.com.
You have the right to:
You have some choices in the way that we use and share information as we:
We may use and share your information as we:
To the extent that we have your substance use disorder patient records, subject to 42 CFR part 2, we will not share that information for investigations or legal proceedings against you without (1) your written consent or (2) a court order and a subpoena.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
Ask us to correct your medical record
Request confidential communications
Ask us to limit what we use or share
Get a list of those with whom we’ve shared information
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
File a complaint if you feel your rights are violated
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
In these cases we never share your information unless you give us written permission:
In the case of fundraising:
If we have your substance use disorder patient records, subject to 42 CFR part 2, we will give you clear and obvious notice in advance and a choice about whether to receive fundraising communications that use your Part 2 information.
We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
In all cases, including those listed below, if we have substance use disorder patient records about you, subject to 42 CFR part 2, we cannot use or share information in those records in civil, criminal, administrative, or legislative investigations or proceedings against you without (1) your consent or (2) a court order and a subpoena.
Help with public health and safety issues
We can share health information about you for certain situations such as:
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
Respond to lawsuits and legal actions
For more information see: www.hhs.gov/hipaa/for-individuals/notice-privacy-practices.
Texas law (Texas Health and Safety Code, Section 181.154) requires us to tell you that your health information may be disclosed electronically. We will not disclose your health information electronically to anyone without your separate authorization for each disclosure, except to another covered entity for treatment, payment, health care operations or insurance purposes, or as otherwise authorized or required by state or federal law.
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
